Shipping and Return Policy

Shipping:

We do our best to process orders on the same day. However, we do ask for 1-3 business days to process and ship your order. Please be advised that shipping delays can occur.

Return Policy:

You have 14 days from the date your order was received for any damages or returns to be claimed. 

Email info@theoures.com with your order number and reason for return. If your item is damaged, please also include a photo. 

Your return will be processed within a week to a week and a half. We'll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed. 

The return shipping cost, $7.99 will be deducted from your refund. You can also mail in your return to the address: 

Attn: TheOures Inc 

Conditions: All merchandise must be unwashed, unworn, and in original condition or will be subject to denial. Shipping and handling fees are final and nonrefundable. 

All sale items are FINAL sale.